This is a model that has helped me to explain to people that project management alone is not enough to ensure success in software projects. It's a very simple but powerfull image that you can use in making all stakeholders aware what the main groups of critical success factors are. Per group you can identify the 'as is' situation, current lessons learned and define any usefull short or long term improvement initiatives.Business & IT alignment (c.q. the innovation potential of IT for the business) cuts vertically accross these four groups.
On each level (or box in the figure) Business and IT should find a way to work together and become successful in business innovation.
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